Terms & Conditions

*All bookings and cancellations to be made in writing by email and it is assumed that you accept these terms and conditions.

*The place on the class or course is not confirmed until payment in full has been received. Full payment should be made 2 weeks prior to start date of course

*Courses for in-house training:

Payment: Fees are payable in full no later than 2 weeks from date of invoice. First Aid Zone will exercise its statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the agreed credit terms.

*Transfers and cancellation : Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:

  • More than four weeks prior to the course start date – no charge
  • Two to four weeks prior to the course – 50% of the course fee
  • Less than two weeks prior to the course – full fee.

 Cancellation must be made in writing and received by First Aid Zone by the due date.

If you do not attend a course, and you have not previously informed us, the full course fee remains payable

*We reserve the right to cancel at any time. You would receive the full booking fee.

*The cost of certificate is included in the fees. Usually they are received up to 2 weeks following the course.

*First Aid Zone shall not be liable for any loss, damage, expense, injury or delay of any kind to the Client, employee of the Client or any third party, by any act, default or omission howsoever caused, except insofar as such liability cannot be excluded by law.

*For those completing First Aid At Work Requalification Course, we require copy of your current First Aid At Work certificate at least 14 days before course commencement.

*Certified courses, what to bring with you:

-ID: driving license or passport – essential

-Comfortable clothes for rolling around the floor in (not skirts, dresses or low cut tops)

-Avoid wearing lipstick, as this hinders cleaning of the manikins.

-Pen and paper for note taking

-Payment/ balance for the course if necessary

-Packed lunch and drink if necessary

 *First Aid Zone  reserves the right to amend these terms and conditions without prior notification

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